Shipping policy
Shipping Policy
Effective Date: October 1, 2026
Thank you for shopping with British Fine Foods & Bakery. We are proud to bring authentic British groceries and treats to customers across Canada.
Shipping Schedule
Canada-wide shipping begins on October 1, 2026.
Orders placed before this date may still be available for in-store pickup, but shipping will not begin until October 1 to ensure products arrive in the best possible condition.
Where We Ship
We currently ship to residential and business addresses across Canada.
At this time, we do not ship internationally.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received.
During busy periods such as Christmas, Easter, or promotional events, processing times may be slightly longer.
Shipping Rates
Shipping charges are calculated at checkout based on your location, parcel size, and weight.
Any available free shipping promotions will be displayed automatically during checkout.
Temperature Sensitive Products
To maintain product quality, certain items may only be available for local pickup or may not be eligible for shipping during warmer months.
Products that cannot be shipped will be clearly identified on their product pages.
Frozen & Refrigerated Products
Frozen and refrigerated items are generally available for local pickup only unless otherwise stated.
These products are carefully marked throughout our website.
Delivery Times
Estimated delivery times after dispatch:
- Ontario: 1–3 business days
- Quebec & Manitoba: 2–5 business days
- Western Canada: 3–7 business days
- Atlantic Canada: 3–7 business days
Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking information so you can follow your parcel's journey.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
British Fine Foods & Bakery cannot be held responsible for delays or additional charges resulting from incorrect addresses provided at checkout.
Damaged or Missing Items
If your order arrives damaged or if an item is missing, please contact us within 48 hours of delivery.
Including photographs of the parcel and affected products will help us resolve your claim as quickly as possible.
Contact Us
If you have any questions regarding shipping, we'd be happy to help.
British Fine Foods & Bakery
📍 Newmarket, Ontario